We ordered the Palette Tote Bag. Jayden Barry managed our order. The whole process from product enquiry and design to receiving the bags were seamless and quick.
Each time we had a question, Jayden was quick to respond.
5 star for service and quality of the bags. Happy with the pricing as well.
Dena
28 Mar 2025
Great product and excellent customer service
Customer service from Nicholas was excellent and I am beyond delighted with my branded tote bags - very good quality and a useful size. Highly recommend!
Clare Bamber
24 Mar 2025
First order success
Delivered promptly, and as promised.
Wes McKeehan
19 Mar 2025
Lightning fast customer service
Lightning fast customer service - delivered by passionate employees who know their stuff! Would absolutely recommend using them. Special shout-out to Angelo Li, who is a superstar!
Julia Hardy
12 Mar 2025
Great service from Jacob
Great service from Jacob. Quick to quote and process order. Products look great too and arrived in ample time.
Jankee Boardman
21 Feb 2025
Would definitely buy again.
Great customer service and excellent communications. There was a slight hiccup which was handled professionally and efficiently.
Excellent products - we ordered bags and lanyards. Very excited to hand them out!
Soosie Jobson
3 Dec 2024
Amazing Service and Quality
Their service and the quality of products is amazing. I would like to appreciate their big support.
Young
8 Nov 2024
Fast and helpful
The whole process of ordering my tote bags was very smooth from start to finish. I was helped by Lee Ronghua who was very available and assisted me speedily with my quote. The bags went into production the same day. The lead time was impressive and my bags turned out beautifully.
Katya
21 Aug 2024
Great
Very communicative and responsive staff, shipping was fast and the products were of good quality.
LC
3 Mar 2025
Quality service and product
Tom makes it very easy to deal with any change requests which are followed up promptly. Product quality is excellent.
CDYS
24 Mar 2025
Donovan Rains was beneficial and…
Donovan Rains was beneficial and resourceful when it came to selecting products. The promotional boxes he offers are thoughtfully designed and make exceptional gifts for our clients and beyond.
Asia Jackson
12 Mar 2025
Excellent prompt service received from…
Excellent prompt service received from Theo.
Will be in touch when I need my new supply of branded items.
Thank you.
Derrick Bell
4 Mar 2025
Five stars!
Really easy to deal with, brilliant turnaround once the order is in! Great quality product! Customer service rep, Ruari was incredibly helpful kept in contact from the moment we got a quote!
Laura
26 Feb 2025
Personable & professional service
Personable & professional service. Jai was fast, efficient and kind to work with. Took the legwork out of whole process.
I'll also add, Jai's personable communication, gentle follow-ups and streamlined efficiency is what secured my purchase, even after receiving cheaper quotes elsewhere. Great product. Thanks Jai, really appreciate your work!
Kelly
14 Jan 2025
excellent response
excellent response, clear, supportive, quick, reliable, very happy with end product
Jenny Martin
27 Nov 2024
It was so easy to deal with them
It was so easy to deal with them, a little change here another one there, always listening and patient. I’m happy with the bags they’ll be perfect instead of a Christmas bags, better publicity. Thanks HIEU Truong, I truly appreciate. Annie
Annie Grimard
7 Nov 2024
Good communication
Christian communicated promptly, addressed all my questions thoroughly, and ensured that my order arrived quickly.
Patricia
20 Aug 2024
Max Tumpson was absolutely amazing
Max Tumpson was absolutely amazing with the service, prompt responses, communication in general and follow up! The product is exactly what we wanted.
Ayelet K
4 Nov 2024
From start to finishing of products
I used them for my branded bags for my first major event! From start to finishing of products , I received quick responses to my questions. I received samples before order which was awesome! Excellent service. I am very happy with the quality of the product. Thank you!
Olivia Ariyo
13 Mar 2025
Theodore Smith
Theodore Smith, Sales Account Manager GB, was a very effective sales person, but moreover, was efficient and attentive. When they arrived, the branded tote bags we ordered exceeded our expectations in quality and finish. I cannot recommend this company highly enough.
Drew Hillier
5 Mar 2025
the turn around time was great
the turn around time was great! really easy to create your design. product and quality is 10/10 highly recommend
Georgia Giles
25 Feb 2025
Jai was really responsive and ensured a…
Jai was really responsive and ensured a delivery within a very tight deadline.
Xavier Gasparini
31 Jan 2025
Very Satisfied Customer
Great communication, easy to order and brilliant product
TBNC
2 Dec 2024
Efficient service
Efficient service, good quality product
Ms Emily Burnam
26 Nov 2024
Highly Recommend
From the time I enquired simply to get some information on products and time ranges, Rigon couldn't have been any more helpful. His efficiency and communication was excellent. I had even asked for numerous changes to artwork etc before placing the order. He did everything quickly and efficiently. We needed all products quite urgently and from the time the order was placed it reached us in more than enough time. Will definitely be returning as a customer in future.
Jennifer
5 Nov 2024
Excellent Customer Service
We received excellent customer service from Jai from start to finish! We could not be happier with our tote bags and service provided by Jai.
Anita Ballinger
24 Jul 2024
Wonderful customer service
Great response times with so much information. Erwan offered solutions to issues that I had not yet recognized.
Awesome customer service and great visuals and explanations of products and delivery times.
Ioana Marsters
12 Sep 2024
Great quality and good customer service
The tote bags we ordered were larger and better quality than expected. Customer service was excellent. Justin answered all my questions quickly and made sure we got our customized products in time for our new hire welcome event.
MaryLynn Savio
10 Mar 2025
AMAZING Costumer Service
Olivia was phenomenal to work with. She was extremely quick in her replies and made herself available for any questions or concerns we might have. She sent a sample of the product we were inquiring about and I literally received it within 48 hours. Olivia also shared that she could beat competitor pricing and after ordering followed up right away to ensure satisfaction. She provide incredible customer service and I would not hesitate one second to order from her again in the future. Thanks Olivia!
Jodi Heidinger
31 Jan 2025
Theodore was fantastic in helping us…
Theodore was fantastic in helping us choose the perfect products and ensuring our artwork and branding were spot on. He made the entire process smooth and straightforward, with excellent lead times and fast, efficient delivery. Brilliant service all around!
William May
17 Oct 2024
10/10
Great quality products and outstanding customer service from Theodore - met our needs perfectly and very quick replies. Would highly recommend this company.
JU
15 Jan 2025
Good quality products, personalized branding, good customer support
Ordered swag for the event with personalized branding. The team was supportive with several adjustments we needed to make and prepared several options to choose from. Good quality, easy to order.
Marina Dumitrascu
22 Oct 2024
great communication- product turned out…
great communication- product turned out exactly as I hoped
Olivia King
6 Nov 2024
The sales representative
The sales representative I corresponded with was always prompt and efficient. He was also informative and was able to assist with all my enquiries.
Yvonne Manis
31 Oct 2024
Fantastic experience
I had a last minute job that Jai made easy. It was completed and delivered even before the short, promised, timeframe and is of excellent quality. Thank you Jai, you are my hero!
Amanda Lewis
13 Feb 2024
My experience was excellent due to the…
My experience was excellent due to the patience shown and the dedication to ensuring my complete satisfaction with my order.
Jessica Formichella
14 May 2024
Efficient service
Efficient service. Products supplied as specified in a timely manner.
Bronwyn Prendergast
6 Mar 2025
Ruari was great
Ruari was great, super prompt and very helpful!
Shannon Minehan
17 Dec 2024
The team was amazing working quickly on…
The team was amazing working quickly on my design and pushing the order through as urgent in time for Christmas. The finished product looks amazing and I love the end product - as do my clients. Thanks for your quick turnaround and constant updates on design requirements.
Carolyn McMillan
25 Sep 2024
Amazing customer service
Amazing customer service! I am so impressed with the quality! Thank you Erwan!
Nicole
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